Online Advertising Agency – Focus on industry niche(s)

In my experience since about 1994 I have been working for an online advertising agency before the Internet got white hot and Netscape was all the rage and the browser wars were in full bloom.  I had been working in direct response advertising for fifteen plus years and in the “direct marketing” world and the direct marketing disciplines was the step child divisions of the big ad agencies.  However, the financial guys noticed that the direct marketing guys were holding their own with the general agencies in terms of profits.

Fast forward to 2012 and almost anyone who is a web designer can technically call him or herself an online advertising agency.  But if we go back in time in this Wikipedia citation in 1864, ad agencies had to be flexible and “create demand,” i.e. William James Carlton began selling advertising space in religious magazines.  James Walter Thompson joined this firm in 1868. Thompson rapidly became their best salesman, purchasing the company in 1877 and renaming it the James Walter Thompson Company, which today is the oldest American advertising agency. Realizing that he could sell more space if the company provided the service of developing content for advertisers, Thompson hired writers and artists to form the first known Creative Department in an advertising agency. He is credited as the “father of modern magazine advertising” in the US.

The distinction here is that the “true ad agencies” not only bought media for their clients they also created content as described above.  Today we see some of the very same similarities where an online ad agency will create content such as a video, game, widget or maybe an infographic then place these bits of content on various outlets and hope the viral buzz of social media can pick it up.  The challenge for both client and online advertising agency is that this really is not “bought media” but more like bought content with the hopes of getting some viral distribution.

There is a very distinct cultural divide between general print and TV ad agencies vs. an online ad agency.  In my experience the online guys tend to move a little quicker and also tend to be a little more willing to learn and take on new challenges just because in the online world change happens at a much faster clip.

Back in the late 1990’s many of the large multinationals felt the need to supplement their advertising spends by hiring smaller interactive and online advertising agencies just because their larger general agencies just weren’t up to speed with digital and online advertising.  However, it did not take long for the “big boys” to get up to speed by not only hiring away some of the best talent in the smaller firms but just outright acquiring firms like Modem Media at record pace.

While many of these smaller online advertising agencies could provide “online advertising” for just about anyone, in my experience the larger ad agencies broke down some of their skill sets into “healthcare advertising niches.”  Having this level of focus allows the ad agency to focus on some of the technical aspects of HIPAA, OTC and DTC regulations especially when it came to pharmaceuticals and privacy.   This can be extremely important because when the regulators come into play and liabilities for the clients.  A lot of this type of online and offline advertising requires different writing and editing skills for “normal advertising.”

In summary if you are considering hiring an online advertising agency see if they have been working in your niche industry because this can help shorten the learning curve for testing different marketing strategies.  At the same time even if the online advertising agency does not have experience in your field it always helps if they have experience in media buying in print, tv and radio and the traditional standby’s.  The biggest reason I think this is important is I think you can usually test online advertising for a lot less than traditional media and should you want to go to tradition media since your online advertising is so successful it is an easier pathway having the same agency involved in both online and offline.  For any questions or immediate pricing call Jim Peake @ SpeechRep Media, Inc. 781-990-8844.

Direct Response Media – How Sprint Does Direct Response

John Wanamaker came up with one of the greatest business quotes ever in my opinion, “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Back in the day there were only a few big advertising methods, print/newspapers, TV, radio and catalogues or direct mail.

While receiving a Montgomery Ward or Sears Catalog was not the sexiest form of advertising they were one of the early adopters of “direct response media.” Eventually these catalog type of operations transformed into direct mail and direct response marketing, mostly through print.

Over the decades however direct response media has certainly grown and expanded in to other types of media especially the internet and all things electronic like e-mail. It does not take a rocket scientist to figure out why direct mail eventually surpassed TV in media dollars spent on advertising, it surpassed it because it is measurable on a much more granular level than TV. You can customize the “media” to individual consumers, 1:1 marketing.

With multiple different measurement points or multiple variables (think multivariate testing) we can finely tune the offer, finely tune the customer profile who we are sending the offer to, finely tune the tracking of the responses and when we do this we can ultimately know what works and what does not work.

Knowing what our customers like and don’t like allow us to determine where we need to spend our advertising dollars. Like Wanamaker implied, he wanted to spend his advertising dollars on the half that generated the results for him.

If you are reading this you are probably familiar with cookies and website tracking with unique visitors, basically we know who you are and where you have been…..but we don’t know who you are when you visit us from a website search query for the first time. We have to take a few guesses and ask the user to register on the site or sign up for our newsletter or take some other specific form of unique identifier direct response trackable action.

Sprint.com is taking direct response media to a whole new level by asking the user who they are by category before they enter the site. Actually when they enter the site they are entering 4 different customized sites, 1 for each type of visitor:

Current Customer
Personal Account
Business Account
Just Browsing Sprint.com
Personal Account
Business Account

The opening message says: “Welcome let us know a little bit more about you so we can help you better.”

This is direct response media on steroids. There is not a better opening to a business….period. The guy who wrote this is nothing short of genius. Tell us who you are (which gives the business the ability to direct target the customer or non-customer and whether they are personal or business) and oh by the way it is for YOUR (customer) benefit if you tell us who you are.

In this Sprint.com example it only shows the “on-page” direct response example but there are literally dozens of other direct response opportunities that they can deploy after the users come into the website. As a direct response website consultant I would make sure that they are collecting e-mail addresses for continuity programs. I would make sure they get their cell phone numbers for SMS Text promotions. I would add a drip campaign sequence to collect all of their unique identification information so we can consistently provide them with multi-channel communications. This about adding them as fans to Facebook and followers on Twitter the points of contact are endless.

PPC Alternatives

Google has been called a 1 trick pony over the years but as Eric Schmidt has said it is one hell of a trick. I have to agree with Mr. Schmidt 100%. At the same time Google is developing a lot of PPC alternatives to their one trick pony. What Google has more than any other business is traffic to their homepage, millions of users per day looking and researching different subjects, basically everything under the sun and over the sun.

What Google has going for it is unmistakable, they have traffic and relevancy. If you are looking for blue lampshades you can find them on Google and if you are willing to bid on “blue lampshades” as a key term Google is willing to rent that first page and that first position if and only if you are willing to pay for it. While it is possible to use SEO to rank for blue lampshades, SEO takes time and there are no guaranteed that you or anyone else will rank in the first position for blue lampshades in their organic search results. This is why PPC is so powerful; you can get immediate results, if you have the money.

So the challenge is to find other PPC alternatives that can boost your traffic with relevant clients. I think that while you might be able to use Facebook’s PPC solution I’m not so sure that the folks on Facebook are in buying mode when they are the social media site as they are in buying mode when they are on Google. So let’s take a look at 3 other so called PPC Alternatives that will get you immediate traffic and relevant traffic.

1) Direct mail –still the 800# gorilla
2) Newsletter ads – targeted audience
3) E-mail Marketing – listing building is essential for any business

Direct Mail Marketing

With direct mail we can rent a mailing list from a list rental company like InfoUSA. We can select the list based on the users’ preferences. Let’s say our current client base has an income of $86,000, female between the age of 35 -50 and they live in metro areas like New York City. We can ask InfoUSA to pull a list from their database and see how many people come up based on those demographics and preferences.
If too many people come up in the list we might want to narrow the geographic area or the age range we are selecting. In terms of testing I probably would test a list of 5,000 names to mail to and mail to them 5-7 times. Sending out 1 postcard or direct mail brochure just does not do the trick, we need multiple “impressions” in order to be heard from the client.

Next I would make sure that I drive the prospects to a 800# and a landing page, more specifically a “personalized landing page” known as PURL. This way we can track the people who chose to visit the landing page and track the people who call us. One of the other suggestions is to make sure that there is a call to action on the PURL, or make that multiple calls to actions. We want the user to call, add themselves to our newsletter, follow us on our Twitter account, become a fan of our Facebook Fan page, in other words we want them to TAKE ACTION!

Direct mail marketing will drive traffic to you quickly and with relevancy.

Newsletter Ads

Newsletter ads are great because like direct mail we are reaching a targeted audience. I would recommend finding the magazines and websites that your audience reads and visits and then contacting those publications. Once you contact those publications ask them about their demographics. Do their demographics map back to yours? Ask them about their open rates. If they have a list of 10,000 and an open rate of 20% then you might have 2,000 people view your ad. So the real number you are going to be in front of is 2,000, not 10,000.

The same goes here as in direct mail. You need multiple impressions in front of these folks. If the publication mails once per month you might want to buy a 3 or 6 month spend, this way your ad is repetitive 3 to 6 times over the next few months. You can easily track click through rates back to your web site as well as phone calls from this source of traffic using something like a Keymetrics tracking system.

E-mail marketing

E-mail marketing is the holy grail. It costs virtually next to nothing to manage and send. I use Infusionsoft for most of my e-mail marketing. However, e-mail marketing does require maintaining and fine tuning. Every business if they aren’t already should be building their list both in e-mail and direct mail. List building and PR or public relations are the 2 most cost effective ways to market and build a business. If you don’t have a list go into your contact manager and make one. Find 100 people who can use your products and services. Add them you your list and start building and mailing. Ask them to opt in to your new list about blue lampshades. You will be surprised at how many people actually appreciate that you stay in touch with them.

It is interesting sending out e-mail to your list. You might not think that your customers and prospects read them and some don’t but you still might get a call anyway because they see the mail come in and it reminds them to call you on a completely different topic. I try and mail not so much on a regular basis but only when I think I have something of value to offer my readers.

If you have any questions please feel free to comment below or call 781-990-8844 or click on the link below.

Eminent SEO.com Monthly Newsletter Vol 2

It’s our goal here at Eminent SEO to keep you in the know on SEO, marketing, social media and what’s happening in the Eminent offices.

SEO Roundup:

SEO and marketing tactics, tools and best practices can change daily! Over the last month, here are the main things we think you need to know in SEO:

google real timeGoogle Launches Google Analytics “Real-Time”
On September 29th Google officially announced an up and coming addition to Google Analytics called “Real-Time”. This will allow you to see what is happening on your site as it happens. They have only turned on the reports for a select few, so don’t be concerned if you don’t see it yet – in the up and coming weeks they will the feature out to everyone. If you can’t wait, you can sign up for early access here.

Long Tail Link Building – A Guidelong tail keywords
We’ve been pushing for long tail keyword phrases for YEARS – but sometimes it’s hard to convince clients of the benefits since the search volumes tend to be much smaller (but hey, aren’t we all more concerned about quality over quantity?). This guide dives deeper into the effects and “whys”. Want more? Our CEO, Jenny Stradling, wrote a piece about long tail phrases and Google Instant here: How Google Instant Is Changing Search

website checklistAn SEO Checklist for New Sites
Rand Fishkin of SEO Moz reviews his own new site SEO Checklist on their weekly video session called “Whiteboard Friday”. This information is for the SEO. Looking for a website checklist that is a little more basic? Check out the Eminent SEO New Website Checklist here. Don’t worry, we got you covered.

Social Media Roundup:

A LOT is happening in Social Media right now! Star Padilla, our Social Media Director, put together the top 4 Social Media highlights from the last month:

What’s New at Eminent SEO:

Over the years we have worked with many clients who wait all year for the end of year holidays and really rely on the holiday sales to help support their business for the rest of the year. If this rings true for your business, then we have a SPECIAL OFFER that is perfect for you!

Nothing helps boost your organic rankings and traffic quicker than a LINK BOOST! Utilizing your holiday specific keywords, we will boost your traffic in time for the huge influx in sales over the next few months.

Pick from these Link Boost Holiday Offers:
*New orders only

———–

Holiday Package #1

Embedded Content Links from Relevant Websites

  • 5 locations
  • 3-6 keyword links per
  • Unique, relevant content, written, optimized and hosted for you
  • Boosted with Page Ranking Links for guaranteed visibility
  • $800.00 per order
  • That’s 20% off normal pricing, every month you continue, we will allow the holiday savings to continue!

———–

Holiday Package #2

Mixed Social Platform Linking

800 links from a variety of social media, blog and “real-time” media locations, from:

  • Blogs
  • Squidoo
  • Directories
  • FaceBook
  • Twitter
  • Google +

$1000.00 per order

That’s OVER 20% off normal pricing, every month you continue, we will allow the holiday savings to continue!

———–

Holiday Package #3

Mixed Page Ranking One Way and Blog Review Links

  • One way links from SEO friendly websites across the web
  • Mixture of PR and type for diversity
  • 30-100 links per month

$800.00 per order

That’s 20% off normal pricing, every month you continue, we will allow the holiday savings to continue!

———–

Looking for a discount, but have a special request? Don’t worry, we will honor these discounts on custom link packages as well, just e-mail: sales@eminentseo.com or call us at 800-871-4130 (ext 1) to get started!

 

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Team Eminent SEO

Eminent SEO is an Arizona website services and strategic internet marketing company.

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Eminent SEO.com Monthly Newsletter Vol 1

Welcome to the VERY FIRST EDITION of the Team Eminent SEO Newsletter…. YAY!

Since this is our first newsletter, we are still going to have some tweaking to do before it’s just right, so we welcome your feedback, ideas and comments here: hello@eminentseo.com (P.S. You can send us special requests for blog posts for the Eminent SEO Blog too!)

A Note From the CEO…

ESEO ScreenshotWe are so excited to announce the launch (finally) of EminentSEO.com !!! For the last few years we’ve been working our behinds off so we could provide you with a strong product and service fulfilled by a dedicated and knowledgeable team. We feel so blessed and grateful to have had the opportunity to work with 100′s of clients over the last few years while we were still developing the business and the website. And, a big thank you to all of you who supported these efforts (you know who you are)!

Please poke around the new site and get social with us on FaceBookTwitter and all of our other social profiles (find the links on the Eminent SEO Home Page)…

We plan on publishing a monthly Team Eminent SEO Newsletter, which will contain announcements, what we are up to, links to important blog posts and fun updates about the Eminent SEO Monster.

We also plan on adding several blog posts a month to the Team Eminent SEO Blog, which will contain industry news, fun and useful marketing and social media tips and tricks, strategy, advice, Q and A’s and anything else we care to share.

Thanks for subscribing; we can’t wait to help you grow your on-line business! Happy Reading!

Jenny Stradling

Let’s Talk SEO

SEO stands for Search Engine Optimization. The search engines are looking at a LOT of things, but one primary way to ensure your site gains authority and ranks for the keywords people are searching for to find your site – is to build links. So, we thought we would give you a few:

Link Building Tips:

*Tip: Use longer tailed and geo targeted keywords in your link building for better conversions!

It’s important to understand your client base and what they are searching for, but it’s more important to target keywords that will CONVERT than those with just the highest search volumes. Many times the long tail keyword phrases (think: “bankruptcy lawyer in Phoenix Arizona”) are much better for conversions than the root term (ex: “bankruptcy lawyer”) even though they have lower search volumes. Also, long tail keywords are generally much less competitive and therefore much easier (and less costly) to rank for!

*Tip: Use variety in your keyword selection to avoid an artificial backlink portfolio! (Panda Update says so!)

It’s always been important to target multiple keyword phrases and pages within your website, but after the Panda update it’s become even more important. Google is sophisticated enough to detect a pattern in the keyword usage. So, if you want to rank for an important term, use it – but also use similar supporting terms in a variety of ways to ensure Google doesn’t flag your new links as potentially phony. Example: Want to rank for “Nike Shoes”? Build links using terms like: “Buy Nike Shoes”, “Buy Nike Shoes Online”, “Discount Nike Shoes”, “Mens Nike Shoes”, etc

*Tip: Your links should come from many different types of websites for a more natural looking portfolio!

Sure, there are high quality sites, strong in the key elements that make it an ideal site for hosting your link (think: higher Page Rank, Aged Domain, Strong in Relevancy, etc) but if every link pointing to your site uses the “perfect” criteria, it actually creates suspicion with Google. Not everyone that would naturally chose to link to you would come from high quality sites. Mix it up and make sure there is variety in your backlinks. The more diverse, the more natural the link building efforts appear.

Need links? Just call us! We are awesome at keyword discovery, research and link building:800.871.4130

Let’s Talk Social Media

Our beautiful Social Media Director Star Padilla wrote up a nice blog post on Google+, the new Google Social Media platform:

You could say, Google+ is the ‘new’ hot social network to hit the web. I mean as of June 28, about 25million people have visited Google+. Here’s the breakdown by country, according to comScore:

  • 6.44 million from the U.S.
  • 3.62 million from India
  • Roughly 1 million from both Canada and the UK
  • 920,000 from Germany
  • More than 780,000 from Brazil
  • About 500,000 from both France and Taiwan

Read more hereThe New Kid on the block : Google+

She writes a lot of good stuff… so why not read this one too? Commitment issues with Social Media? Keep the Romance alive!

Want more Team ESEO fun? Well, we created this daily little Blog here: Eminent SEO Think Tank

Brainstorming, informing, thinking out-loud, planning, testing, growing, asking, answering, random thoughts, employee stuff, pictures, videos, good ideas, notes, thoughts, links, references and maybe even a few jokes…

Have you noticed our cute little Monster? Get to know him a little better here: Monster Bio. And, help us name him by going to our FaceBook Fan page and taking the poll here: Help Name the Eminent SEO Monster Mascot.

See ya online!

Love,

The Eminent SEO Team

Team Eminent SEO

Eminent SEO is an Arizona website services and strategic internet marketing company.

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