So you’re starting a business and you’re feeling a bit overwhelmed with everything? (If you say you aren’t, you’re a liar) . You don’t need to be a millionaire to build your brand- everyone has to start somewhere. Social Media is a free and great place to start – Facebook, Twitter, Instagram, YouTube and Tumblr are all solid places to get a kickstart your first impression in a digital sense. Below you will find some ways I think you can start to build your brand on a budget and when you’re ready for a little assistance you can reach out to our Eminent team.
1. Customer Service is Key
Have you ever heard the saying, “First Impressions are everything”? Well those words couldn’t be any more true. Customer service is key when it comes to building your brand with your potential audience and/or demographic. Slip up and give some a sour taste right off the bat; people will treat you like the Bubonic Plague and steer clear.
Going above and beyond to make a customer feel appreciated, not only creates a solid foundation for a returning customers but develops brand affinity. Brand affinity builds word-of mouth, and in turn you’ve got a social buzz going. And so the domino effect continues.
2. Think Outside the Box and Get Creative
Dollar Shave Club is by far, one of my favorite companies who reflects the “Think Outside the Box” mentality and created a low budget video- that gained them more than 8+ Million views and one of the most viral campaigns for a start-up.
3. Make Friends & Collaborate
Whether you’re looking to work in a collaborative work environment like Co+Hoots or GangPlank or looking to collaborate two brands, like what Monster Cable and Dr. Dre did to create Beats by Dre to build awareness of both brands – Each side could bring a little something unique to the table. Each company has their own USP (Unique Selling Proposition) that they can leverage, and in these collaborative opportunities you give the opportunity to bring what makes you shine to the for-front and that too for your collaborative partner. Win-win all around.
4. Market Your Resources and Be Resourceful
Don’t take your team for granted and recognize the assets you have at hand. Each individual you have hired has a skill set that gravitated you to hire them and each of those individuals have interests beyond their day-to-day work load. Maybe you need video- and you can’t afford to hire a big production team to execute what you thought was going to be a pricey penny- why not keep it low-budget and entertain the thought of using your own team of real employees and ditch the idea of actors. Have you ever taken a peek at Google’s Videos, featuring one of our favorites, Matt Cutts. Now they are a HUGE company, but recognize they can cut costs and create just as great videos on a small budget.
So remember, you don’t need a huge budget to start to build a brand. Money helps to nurture and build support but if you’re just starting out, I hope these four initial steps will help in conjuring up those creative juices .
This is great information! I think thinking outside of the box is such a major part of succeeding! I also believe in recognizing your assets. You need a team that feels good about what they are doing and feel like they are getting recognized! GREAT POST!
Thank you Tatiana! 100% Agreed!
First impressions are always most important! For me I don’t mind seeing someone pierced or tattooed or crazy haired as long as they are dressing the part. They are respectful and know exactly what they are talking about. These days you never know what someone does for work it is usually the most eccentric people that have the amazing jobs!
People these days don’t care about customer service and that bothers me so much! I honestly think the customer is MOSTLY right! If they are wrong they need to get talked to in a HELPING manner…These days people are rude, cocky and don’t care of they “make the sale” or not!