Vol. 122: Responding to Patient Reviews

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Vol 122

Responding to Patient Reviews: How HIPAA Affects What You Should Say

“You were much better than your reviews said you’d be!” It’s a backhanded compliment out of nowhere, but suddenly your day is ruined. You check up on your reviews, and sure enough, some people have left some unflattering remarks about your medical practice. You shoot off a quick response to try and correct the situation and go about your day.

Unfortunately, you may have just violated HIPAA without knowing it, even if you were careful in your response.

Tips for a HIPAA-Compliant Responses to Reviews

  • Keep It Anonymous
  • Criticize Cautiously
  • Stake Your Claim
  • Follow Up Offline
  • Focus on Positive

Tips for a HIPAA-Compliant Responses to Reviews

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Healthcare Marketing Today

Healthcare Marketing Today

Jim Haggerty has extensive experience in the healthcare space and has overseen the development of Utilization Processes, Quality Assurance Guidelines, Marketing, Billing, Accounts Receivable and IT Tasks for dozens of organizations.

We interviewed Jim about what’s happening in healthcare and what providers need to be focused on when it comes to marketing their businesses in this challenging time.

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What Is the Purpose of Art?

What Is the Purpose of Art?

Most of us believe that art is important on some level. It can make us feel things, and sometimes it can even change how we see the world. But what is its purpose—why do humans need art? And does it need a purpose at all? These are the thought-provoking questions that have been asked for centuries, and the world still grapples with them today.

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Featured Service: Healthcare And Medical Digital Marketing

Through our expert medical marketing services, we help healthcare providers link up with patients searching for treatment online.

Today’s increasingly Internet-savvy patients are more likely to check out healthcare providers online before reaching out to schedule an appointment or visit your facility. According to a national study of healthcare providers performed by Compete, Inc. and Google, 84% of patients are heavily influenced by online resources when they begin to make care decisions.

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Marketing Tips and News

Google

Google Ads Has A New Way To Measure Offline Leads –  Lead gen measurement gets easier for marketers with Google’s introduction of enhanced conversions for leads. See how they work and benefits of using them.
Google Releases March 2022 Product Reviews Update – The new product reviews update looks for in-depth analysis, actual product use, unique information and comparable product coverage.
Google Removed 7 Million Fake Business Profiles In 2021– Google reveals it removed seven million fake business profiles, and prevented 12 million from being created, throughout 2021.
Google Sunsetting Universal Analytics In 2023 – Google announces plans to sunset the previous generation of Google Analytics, known as Universal Analytics, in July 2023.

 

Social Media

TikTok Confirms that 10 Minute Video Uploads are Coming to All Users – TikTok has confirmed that all users will soon be able to upload 10 minute long videos in the app, a significant expansion on its current time limits.
Instagram Launches Algorithm-Free Feed Sorting Options to All Users – Instagram has now launched its algorithm-free, chronological feed option to all users.

Join the Creative Impact Team

Join the Creative Impact Team

As community and team, our mission is to use our talents and skills to power the brands and messages that will make the biggest impact.

We need people just like you to help make and share awesome and meaningful content.

Apply to join our creative talent network, connect with other artists and creators to help make an impact and earn for a cause!

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Ready for a Custom Marketing Strategy?
Call us for a free initial consultation
1.800.871.4130

 

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Team Eminent SEO

Eminent SEO provides strategic SEO campaigns with measurable results along with expert website design, development, pay per click, content and social media and organic website marketing. 800.871.4130.

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Eminent SEO provides strategic SEO campaigns with measurable results along with expert website design, development, pay per click, content and social media and organic website marketing. 800.871.4130.

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