When we’re living in an era when you can legitimately put a profession such as “Instagram Model” on a resúmé, you know just how powerful a tool social media can be. A once-lonely and overlooked high school girl can instantly turn famous by clicking, posting and creating a massive following. Just like that, she’s a business.
Well, it doesn’t quite work the same if your goal is to grow your business, put money in the bank, maintain a reputation and expand. What too many businesses don’t understand is how the wrong social media strategy can cost them thousands of potential dollars.
So, Where’s the Disconnect Here?
The internet age is actually still in its infancy, but it’s growing and maturing at lightning speed. It’s seemingly impossible to keep up with the amount of information that is constantly generated, no matter how valuable. There’s simply too much.
Additionally, there is a general naivety and lack of awareness about the power of social media and exactly how to use it to generate revenue. Many business owners don’t even know that an actual strategy is needed in social media to accomplish their business goals.
Every click, like, share, comment or request is all potential dollars for your growing business. Using the right social media platform and reaching out to your niche audience are what most businesses fail to comprehend. Instead, they use the wrong social media platform and cater to the wrong audience.
Your goal is to engage with your audience frequently enough to build the type of relationship that will foster loyalty and support your business.
It’s Always Best to Work Smarter, Not Harder
Social media is a game and a precise strategy needs to be involved. There are rules to play by if you want to win. It’s not good enough to just show up on the sidelines and expect to get a trophy. You have to get in there, know your opponent, and then play better and harder.
Wasting your time Instagramming when you should be Facebooking can cost you labor dollars and decrease your online exposure – and eventually your ROI. This is why narrowing down your niche audience is so important. Snapchat is used by a much different generation and demographic than Facebook or even Instagram, and you certainly don’t want to waste your time and efforts on the wrong platform.
Don’t Be Afraid to Pull the Trigger!
Now let’s take a closer look at what evaluating a social media strategy looks like for an agency. Let’s say a client was a trendy new yoga studio located just outside of a major city. The social media agency may start with posting content on general health, wellness, the benefits of yoga, etc. to multiple social platforms. The marketers begin to notice that there are very few “likes,” comments and share on all of their posts.
The agency may start to realize that most social media platforms are image-driven, so it begins to repost the same content and add an image. This simple addition generates a significant amount of interest and response from the client’s audience, and then interaction with followers becomes more frequent.
Well, that’s great, but there are still one or two platforms (let’s say Snapchat and Tumblr) that are still not generating as much “buzz” as Facebook and Instagram. At this point, it may be better to ditch those two platforms and pour all social media marketing dollars into the ones remaining.
Now would be a great time to reevaluate the client’s target audience and the overall social strategy. The agency may conclude that there is an older demographic interested in the studio from a few clues:
- They are getting most of their responses from Facebook and Instagram.
- The studio is located outside of the city, which means the audience is most likely made up of people who are settling down and have families.
- Through geo-fencing strategies, this demographic has been targeted and has been receiving ads and promotions.
That’s still not the end of the agency’s marketing efforts. The marketers can now get even more detailed in their approach, and they can better specify exactly which kind of images appeal to the client’s target demographic.
The agency realizes that this “older” Facebook and Instagram crowd may be intimidated by images of yogis bending and twisting like a professional contortionist, so it decides to only use images that a healthy person at any age can easily do. This will show that the yoga studio welcomes all levels and ages of health and wellness. Even a small tweak such as this will boost audience interaction even more, which can quickly translate to direct membership sales for the studio.
The Moral of the Story:
Agencies must be quick to adjust, evaluate and reevaluate, and they can never slip into a place of complacency when strategizing for a business. They must be prepared to ditch any platform that is not producing results, based on the initial goal, and move forward with the others quickly.
But What if You’re Not the Young Instagram Model or the Stay-At-Home Mom Starting Her Own Business?
A cheeseburger affects an Olympic marathoner differently than someone having a triple bypass. Posting frequency works very much the same. While some individual social media users can post multiple pictures and content all throughout the day, a thriving business using this tactic will quickly be considered spam. In order to capitalize on your platform and not chase away followers, it’s important to follow the rules of engagement.
Your main goal should be to increase followers and keep them engaged with your content. If you “overshare” and flood their timelines, you easily run the risk of getting unfollowed – or those who still follow you will quickly become overwhelmed by your content.
Building your business using social media is a marathon, not a sprint. The more consistent you are at posting on the correct platform, the more traffic you’ll see, and the more likes and shares you’ll receive. Additionally, your brand will make a name for itself and the money will flow – if you stay committed and consistent.
Seems Like a Full-Time Job in Itself, Huh?
Well, you can certainly take advantage of social media dashboards like Hootsuite or Buffer that make creating and posting content much easier. They allow you to create multiple social media streams, post to all of them at the same time, and even schedule out posts in advance. Again, consistency is key! Using these dashboards will allow you to account for human error, forgetfulness and even laziness all with a simple click. These social tools are all about convenience.
Don’t miss out on the chance to generate interaction and engagement with your followers because you didn’t stick with it. Social media is about investing time and constantly doing research in order to reap the rewards.
Don’t Forget to Track Your Progress!
How do you know you’re losing weight without a scale? Just like someone trying to drop weight can’t gauge their progress without a scale, a business cannot assess its progress without tracking it. This means recording the number of likes on a post, the comments left, the number of shares, etc. They all matter.
There’s always room for growth and development, so if one strategy or platform doesn’t work, no need to worry. Just switch up your game until you find your sweet spot. Again, repeat business and a strong brand reputation requires customer loyalty, so it’s important to quickly change and adapt to what your audience wants to hear or learn.
Can You Track Sales Through Social Media?
Now, social media isn’t the easiest way to track precise sales, but it’s possible to get an approximation.
Buffer is an excellent resource to help you calculate tangible goals and project the outcome of your social media campaigns. You can see just how much money you will be able to generate and can soon watch a “click-click” turn into a “cha-ching!”
Knowing is half the battle. When you know your goal and how it translates to revenue, you are able to strategize in the most effective way for your business.
Getting Help so You Don’t Have the Wrong Social Media Strategy
Social media is the way businesses market now. Buying a local ad is a waste of money if you know how to work your social media and maximize your efforts. Not jumping on board and becoming educated on all the tricks can cost your business some serious change, and who can afford that?
It’s all about finding the best strategy for your business and then adjusting it and making it even better as you ramp your efforts up. Eminent SEO is a leading industry professional here to guide you and perform market research on your behalf to quickly decrease your costs and increase your profit!
If you are overwhelmed right now, don’t be. That’s why we’re here! As the internet continues to develop, the type of resources at our disposal will expand, including ones that will help us streamline your efforts. The trick is to stay abreast of your competition and put out more useful content that drives consumers to your website.
Eminent SEO is here to guide you and help you filter through steps to save you time and frustration. We can remove all of the guesswork and tell you which social platforms are working best and what kind of online engagement can be expected. Click to learn more about our Social Media Marketing Services, or call 800.871.4130 to get started now.
All things we practice here! Strategy is everything, but so is trying something new to test the waters. If it doesn’t work, try something else! Since SM is always changing your methods have to change just as often. If you’re not ahead of the game, especially in SM, you are already way behind. Great blog! Thanks for sharing. 🙂
Thanks for your input! Yes, very important to change and adapt as social media evolves, instead of doing the same thing over and over for months or years at a time.
Knowing your audience is key to building up a social presence successfully. This means knowing who your buyer is and what they want to read and engage with. If you’re a company that’s selling LED lighting online, you know your ideal client is going to be a homeowner or renter for starters, so you’ll want to build a social strategy that includes platforms where users are engaging with home improvement related topics. There are social platforms out there dedicated to just home improvement, so your social strategy should never be strictly focused on ONLY Facebook and Twitter. What about Houzz? What about Pinterest? I definitely agree with testing the waters and testing different platforms to see what does work and excel there. Don’t waste resources on the wrong social networks that aren’t increasing engagement. Focus MORE on the ones that work!
I want to get a product that’s so awesome that I can force it to work anywhere!
Good case example to put this topic into perspective. Thanks for commenting!
Engaging with your audience is so important, they can be good or bad. But you can’t have a ear to listen if you don’t speak up.
Agreed. Watch out for platforms that feed content – the content may not work for the other platforms and should be used strategically. It may seem like the ultimate solution to keep the other, less desirable platforms alive – but it could hurt you if not reviewed, analyzed and scrutinized regularly.
Social is your voice – and unless you like repeating yourself like a broken record, your audience deserves a fresh perspective with each post on each platform. They need to know that there is a person behind the curtain.
Lovin’ your comment, especially the last couple of sentences! Really puts into perspective how a business should approach several social platforms.
I’m sure that many business owners are not using the right social media strategy because they are either intimidated with some of the options and/or are just ignorant to some of them and how they work. There are new ones popping up all of them time and it can be hard to keep up with what each one’s strengths and weaknesses. So it becomes increasingly hard to experiment with various social media platforms if there is no general understanding of them. Having professional marketing advice in this area can be super beneficial. Also, I would love to see you post a comprehensive, living list of social media platforms and what their audience is like and what their individual strengths and weaknesses are.
Good idea on a future blog post topic. Thank you!